Sefket Nouri | Customer Service Admin | 10+ years in web hosting

Hi — my name is Sefket Nouri (you can call me Sef or Shef). I’m a motivated, people‑first IT professional with over a decade of experience — including 4.5 years at Webflow. I support customers with billing inquiries, troubleshoot payment issues, and recommend plans that align with their goals.

‍

I served as an Interim Education Liaison (June 2023 - February 2024), assist with our Student Program, and represent Webflow’s voice in the community — monitoring and responding to escalated Reddit posts, clarifying issues, and partnering cross‑functionally to improve the customer experience.

‍

I care about clear communication, quick and accurate problem‑solving, and building trust at every touchpoint. I learn continuously, share what works, and push myself to grow — not just for me, but for the teams and communities I support.

‍

I’m proud to be part of a company recognized among Built In’s Best Places to Work in 2025, and I bring that same pride and energy to every interaction.

‍